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Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“Wonderful, kind patient case worker that gave me a lot of time explaining things!”
2
Thorough and responsive case handling
“They keep in touch so you know where your case stands.”
3
Knowledgeable and effective attorneys
“Josh Frisbie is an amazing attorney. He performed effectively and aggressively at every stage of this litigation process.”
4
Compassionate and caring approach
“They made me feel like I made the right decision by calling Morgan &Morgan, she was kind&considered”
5
Timely and efficient case resolution
“Fast and efficient!”
Cons
1
Lack of communication and updates
“No one ever explained the process or next steps, leading to significant miscommunication. Months would pass without any updates from Morgan & Morgan, leaving me in the dark.”
2
Inconsistent and changing point of contact
“I received calls from different paralegals, and it seemed like the paralegal on our case changed several times. Each time, I had to start from the very beginning, often months apart.”
3
Unwillingness to take on certain cases
“They're a joke! One minute they want the case and next second they don't want the case, so go anywhere else”
4
High legal fees
“I really appreciate Paige she Erick paralegal. She's the best. She returned your call as soon as possible and very thorough with her information if we have more People like her The world would be a great place cause she's so friendly in spite of her being as busy as she is. She needs a raise a big one.”
5
Lack of personalized attention
“Good law firm. They just need to hire more case managers that keep you in the loop as opposed to guessing or being transferred everywhere you don't need to go.”
