Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced in elder law and Medicaid planning
“Geoff Hoatson and his team are professional, attentive to details, and all around a fun group to be around.”
2
Compassionate and dedicated to helping clients through difficult situations
“Family First Firm really went above and beyond while working on my Grandma's VA and Medicaid cases! The only thing I'd change is this: we should have reached out to FFF sooner - so if you're thinking about calling but aren't sure, don't delay!!”
3
Efficient and thorough in handling the legal process
“Daniela is always so pleasant . I look forward to doing more business with family first firm and the guardianship team.”
4
Responsive and communicative throughout the entire process
“Lindsay is absolutely phenomenal on the phone. She made me feel confident in my decision to contact Family First Firm for my estate planning. So knowledgeable and put me at ease”
5
Treats clients like family and puts their needs first
“Family First Firm is exactly that, putting your family's needs first. The staff is extremely patient and and they actually cared about my case! Would highly recommend!!”
Cons
1
Initial communication through chat service could be improved
“Note: This review is about trying to get information to set up an appointment. This law firm had good reviews on Google. I used the live-chat feature to find out if it was potentially in my family's price range so I knew if it was possible to set up a consultation. I was connected with someone named Linda who had literally zero information- none!”
2
Difficulty reaching staff at times
“Never return calls, can't get through even the paralegal who doesn't know anything anyway. Completely opposite of what it says on their website. They don't care about anyone or what you are going through.”