Lawyers map
Reviews
Top review highlights
Pros
1
The firm provides professional and responsive service, keeping clients informed throughout the process
“Excellent service, very professional and friendly staff in every step of the process. I am a very happy and satisfied customer.”
2
The attorneys and staff are described as helpful, knowledgeable, and understanding of clients' situations
“Wonderful staff, great attention to detail. The staff put me at ease and was there for any questions.”
3
The firm offers flexible payment plans to accommodate clients' financial needs
“It took longer than I expected. I am not pleased with the group that handles my credit rating as I have not heard from them in six months, but they still charge me $59.00 per month.”
Cons
1
Some clients report poor communication and difficulty reaching their assigned attorney or staff
“Once they get your money, you hear little if anything from them.”
2
There are multiple complaints about rude and unprofessional behavior from certain staff members, particularly the director Kirk
“Kirk it's not an attorney he's the office manager, the attorney is Shelley Hogue who is very rude and annoying.”
3
Some clients felt the firm did not follow through on promised services or failed to achieve the expected outcomes
“We hired them to represent us in a dispute with our HOA. Kirk talked about how they do this all the time. Shelly the attorney promised to force the HOA to prove each and every fee, $1200 later, the only she did was final a notice of representation.”
