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Reviews
Top review highlights
Pros
1
Experienced and knowledgeable attorneys who fight effectively for their clients
“Charlotte Ruble and her team are an impressive force! Their communication was exceptional — always available to answer any questions in a kind, timely way.”
2
Responsive and attentive to client needs
“Amanda was wonderful to work with. She made all my concerns feel important. No matter what she was willing to do all she could to help us.”
3
Caring and supportive throughout the legal process
“These women made me feel supported and confident that they were advocating on my behalf at all times.”
4
Able to achieve favorable outcomes for clients
“Joann's experience with parental alienation and related matters, as well as both of them persisting through opposing counsel's false and misleading claims have been immensely valuable and greatly appreciated!”
5
Transparent and fair billing practices
“Her pricing is fair. They research every possibility.”
Cons
1
Lack of personal attention and communication with clients
“I didn't get a feeling of care and concern from this firm I had at least 4 or 5 different people dealing with my case,there was no direction or plan,the fees seemed repetitive, felt alone.”
2
Overly aggressive billing and nickel-and-diming clients
“You can not even email your attorney without being charge for every time she responds. You can not call your attorney without being charged for every call.”
3
Failure to provide expected legal services
“There was a revolving door of associate attorneys and staff, none of whom seemed particularly interested in doing their job.”
4
Prioritizing profits over client interests
“They only care about billing. They do not disclose in there contract that they will put a lien on your house if you do not pay and do it without notifying you of anything or even care if they make it right.”
5
Disappointing client experiences leading to regret in hiring the firm
“DO NOT USE THIS FIRM unless you want to lose everything. They are way overpriced and provide horrible representation, if it can even be called that.”
