Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff, including prompt responses to inquiries and keeping clients informed throughout the process
“From the time of my accident, Durham Law Group has been professional throughout the process. I would highly recommend them to my family and friends 😁”
2
Attorneys and paralegals go above and beyond to support clients and ensure the best possible outcome for their case
“Bryce Durham and his paralegal made the experience as stress free as they could for me. Any time I had a question or problem with insurance they just told me to send them a copy of whatever was causing me strife and said they would take care of it.”
3
The firm handles all aspects of the case efficiently, including dealing with insurance companies, medical providers, and negotiations
“They did a Great job on my case. I will recommend them to anybody's who looking for a lawyer!!!!”
4
Clients feel valued and treated like family by the Durham Law Group team
“They treated my fiance and me like family and they worked tirelessly to get us a favorable outcome. I would always pick Durham Law Group they are the best after all. It was truly wonderful having them on our side.”
5
The firm achieves excellent results, securing favorable settlements for their clients
“They got me more than I expected. Nayeli was always there for me.”
Cons
1
Some clients experienced poor communication and lack of responsiveness from certain staff members
“I've had my case open with them for 10 months and they don't do as much as return my phone calls nor emails! Everything that got accomplished I had to do the foot work to get it done!”
2
A few clients were dissatisfied with the final settlement amount or felt the firm did not fight hard enough for their case
“This has been the worst experience in my life. This is not a competent Law Firm”