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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the Durham Law Group staff
“From the time of my accident, Durham Law Group has been professional throughout the process. I would highly recommend them to my family and friends 😁”
2
The firm fights hard to get clients the maximum settlement
“They went above and beyond to negotiate my bills to maximize my settlement. So greatful for the team at Durham Law Group and the attention to detail they gave me as a client.”
3
Clients feel like they are treated like family and their needs are prioritized
“They treated my fiance and me like family and they worked tirelessly to get us a favorable outcome. I would always pick Durham Law Group they are the best after all. It was truly wonderful having them on our side.”
4
The lawyers and staff are professional, knowledgeable, and responsive
“Bryce Durham and his paralegal made the experience as stress free as they could for me. Any time I had a question or problem with insurance they just told me to send them a copy of whatever was causing me strife and said they would take care of it.”
5
Clients are kept informed and updated throughout the entire process
“They made sure I was up to date on everything going on on their end. Bryce worked hard and didn't stop until he heard a settlement proposal that he finally approved of.”
Cons
1
Some clients reported poor communication and lack of responsiveness from the firm
“I've had my case open with them for 10 months and they don't do as much as return my phone calls nor emails! Everything that got accomplished I had to do the foot work to get it done!”
2
A few clients were dissatisfied with the final settlement amount or felt the firm did not fight hard enough
“My experience was great with Durham Law Group. Shakena Dantel and Camila were all great I highly recommend and refer this law group to anyone i come across .”
