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Reviews
Top review highlights
Pros
1
Responsive and attentive to clients' needs and concerns
“Bryce and his team of paralegals are the A-team! From intake with Laura to settlement with Nayeli. The level of genuine care for my case is not found anywhere else!”
2
Achieves favorable outcomes and maximizes settlement amounts for clients
“Nayeli has helped me with my family matters. She listens to my questions and concerns and responds in detail. You can tell she truly cares about the clients she serves.”
3
Excellent communication and updates throughout the legal process
“Laura was responsive when the firm took my case. I had treatment beginning the same week my claim was filled and Laura would follow up constantly. If I had questions, I could reach out to her at anytime.”
4
Personalized and compassionate service, making clients feel valued
“Bryce Durham of Durham Law Group provided accurate and clear outlines of my options and the likely results, on a Saturday no less! Timely communication, answers to my questions and full follow through made my issue go away.”
5
Efficient and timely handling of cases
“Nayeli was very helpful and super professional! I will gladly be recommended this law firm to my family.”
Cons
1
Lack of communication and difficulty reaching case managers/attorneys
“I've been trying to reach out to my case manager and attorney for over a month now. They never return my calls or emails.”
2
Slow progress and delays in case resolution
“It's been over a year and I still haven't heard any updates on my case. I have to constantly call just to get any information.”
3
Perceived focus on high-value cases over smaller claims
“They only take cases that are will bring in six figures. $25,000-$50,000 is chump change to them. I chose them when I had knee surgery from a auto accident and you would think me having to have surgery I would have gotten more then $25,000 back.”
4
Inconsistent quality of representation, with cases sometimes being mishandled
“My case manager Brenda Torres and paralegal Monica Rivas will not return my phone calls or emails. Mr Durham apparently doesn't value his name so needless to say, I think we are screwed.”
5
Excessive fees and charges that reduce clients' net settlement amounts
“They took 40% of my settlement, plus additional fees, leaving me with only a small fraction of the total amount.”
