Lawyers map
Reviews
Top review highlights
Pros
1
Responsive and attentive case managers who keep clients informed throughout the process
“Adela has been great about checking up and following up on my status. She's been a great resource for me!”
2
Efficient and expedient handling of cases, often achieving quick settlements
“They moved my case along in an efficient manner and I am very pleased with the outcome.”
3
Caring and compassionate staff who prioritize client wellbeing
“They have been very hands on with letting me know how the process will go and my case manager, Adela, she is amazing and very attentive.”
4
Ability to coordinate medical treatment and transportation for clients
“They set me up with their doctors and continue to contact me to make sure that I was getting proper treatment.”
5
Clients feel they get maximum compensation for their cases
“They got me more than I expected back from my settlement. I'm just a regular guy and they got me a very large settlement for my pain and suffering.”
Cons
1
Lack of communication and updates from the firm, making clients feel uninformed about the status of their cases
“They never call, email, or text. You are constantly put through a hassle to speak with someone, and when you do speak with someone they have little to no information as to what is going on with the case.”
2
Frequent turnover of case managers, requiring clients to repeatedly explain their situation to new representatives
“My case has been passed around to multiple people so no one was able to build any type of rapport with me and it got to the point where I had to threaten to put in a complaint due to the lack of communication and with some things lack of competence.”
3
Delays in resolving cases, with some clients waiting over a year or more for their settlements
“It's been almost a year and I haven't received a dime from my case. Do not use them please!”
4
Clients feel the firm is more focused on its own interests and fees than on getting the best outcome for the client
“They got more money than I did. No money could top the care that I have received so far.”
5
Poor customer service and unprofessional behavior from some staff members
“The receptionist is very rude. This firm is unorganized! I've had 3 lawyers and my last lawyer dropped the case. Now, I have medical debt and no lawyer.”
