Reviews

Top review highlights

Pros

Provides prompt and responsive service, with calls returned quickly and the process moving forward efficiently

“Morgan & Morgan responded to my concerns with courtesy and were very nice about my questions.”

Caring and empathetic staff who show genuine concern for the client's well-being

“Erika has been so helpful explaining everything to me and keeping me in the loop with my case. She always makes me feel like my case matters.”

Successful track record of getting favorable settlements and results for clients

“Morgan & Morgan is the best! They really fought for me and got me the maximum settlement.”

Cons

Lack of communication and updates from the assigned attorney or case manager

“It's been over a year and I have not heard anything from my case manager or attorney. I have to constantly call for updates.”

Difficulty reaching the assigned legal team and getting responses to calls/emails

“I've been trying to get in contact with my attorney for over a month now. He has not returned any messages.”

Perception that the firm prioritizes larger, more lucrative cases over smaller ones

“They said my case wasn't big enough for them to take. I guess I'm just a 'nobody' to them.”