Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff, who are described as attentive, responsive, and helpful
“Adela has been great about checking up and following up on my status. She's been a great resource for me!”
2
The firm provides efficient and timely handling of cases, with some clients reporting quick settlement of their claims
“Kanner & Pintaluga did a great job winning my case and getting me the money I deserved!”
3
Clients feel the firm cares about their wellbeing and recovery, going above and beyond to ensure they receive proper medical treatment
“They made me feel like I was more than a client. Adela called and checked on me, she wanted to know how I was feeling, if my appointments were ok and if I needed anything.”
Cons
1
Poor communication and lack of updates from the firm, with clients reporting difficulty getting in touch with their case managers and feeling left in the dark about the status of their cases
“It's been almost a year and I haven't heard anything from them. I constantly have to call to get updates.”
2
Slow pace of case resolution, with some clients waiting over a year or more for their cases to be settled
“It's been over a year and my case still isn't settled. They give me the runaround every time I call.”
3
Concerns about the firm prioritizing their own interests over those of the clients, with some feeling they received less compensation than expected
“They got more money back than I did. I feel like they were just looking out for themselves.”