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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff, who are described as responsive, attentive, and caring
“Adela has been very professional and I can appreciate her keeping me in the know.”
2
The firm is effective at getting clients the maximum compensation they deserve
“They got me more than I expected and everything moved very quickly.”
3
The legal team is knowledgeable, thorough, and works diligently to handle all aspects of the case
“Sashana has went above and beyond the call of duty to answer all questions in a professional and caring manner.”
4
Clients feel their needs and well-being are prioritized by the firm
“They truly work very hard to get our cases settled and I'd recommend you talk with Jason once you do decide to go with Kanner & Pintaluga.”
5
The firm is able to get cases settled quickly and efficiently
“My case was settled much faster than anticipated.”
Cons
1
Lack of communication and updates from the firm, with clients often having to persistently follow up to get information on their case
“It's been almost a year and I've yet to hear anything sound from them. Highly Unrecommended.”
2
Inconsistent and changing point of contact, with clients dealing with multiple case managers
“I've had 5 different people working on my case and it's been a nightmare trying to get any information.”
3
Delays in resolving cases, with some clients waiting over a year or more for their settlements
“It's been over a year and I still haven't received my settlement check.”
4
Concerns about the firm's priorities, with some clients feeling the firm cares more about its own fees than obtaining the best outcome for the client
“They got more money back than I did and one of my fingers was broke another was a fracture and my back was messed up.”
5
Unprofessional and rude behavior from some staff members, including hanging up on clients
“The receptionist is very rude. This firm is unorganized! I would never ever ever recommend them to anyone!”
