Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff, who are described as friendly, responsive, and attentive to clients' needs
“Adela has been great they are very professional and get things done in a timely manner.”
2
The firm is effective at handling the legal and administrative aspects of the cases, including setting up medical appointments, negotiating settlements, and closing cases efficiently
“They made sure I received the highest payout for my car accident and they worked with me every step of the way!”
3
Clients feel that the firm fights hard to get them the maximum compensation they deserve
“They got me more than I expected and every team member I spoke to so very informative and friendly.”
Cons
1
Lack of communication and updates from the firm, with clients often having to repeatedly call or email to get information on the status of their cases
“They never call, email, or text. You are constantly put through a hassle to speak with someone.”
2
High staff turnover, with clients frequently being assigned new case managers who are unfamiliar with the details of their case
“My case has been passed around to at least 15 different people each not knowing anything about my case.”
3
Delays in resolving cases, with some clients waiting over a year or more to receive their settlement
“It's been almost a year and I haven't received a dime from my case. Do not use them please!”
