Reviews

Top review highlights

Pros
1
Excellent customer service, communication, and responsiveness from the law firm
“They were extremely professional and never failed to follow up with me.”
2
Positive outcomes and successful case resolutions for clients
“They were able to get a huge settlement than I expected, I rate Shani Brooks 10/10, the best in the state, highly recommend.”
3
Knowledgeable, dedicated, and passionate attorneys who fight hard for their clients
“Attorney Foster and Attorney Hawkins are the best! They knew all the ins and outs of my case.”
4
Transparent and attentive to client needs throughout the legal process
“They kept giving me updates on my case, i literally did nothing, just called and they did everything, they really met my expectation.”
5
Personalized attention and care, treating clients like family
“Attorney Hawkins told my son she would treat him like her little brother as long as he was honest with her.”
Cons
1
Unprofessional and rude staff at certain law firms
“Very unprofessional staff. The attorneys are very selective on who they decide to advocate for. Attorney Hawkins is very rude and disrespectful.”
2
Lack of communication and updates from the law firm
“Been over a month since I signed release form, and still haven't received funds from accident. I advise anyone to look the other way and handle your accident case yourself.”
3
Failure to fight hard for the client's best interests
“Money hungry did not care about my case or trying to fight it only that my payments were on time best they could do was get be a guilty plea.”
4
Discrepancy between client expectations and actual outcomes
“I'm actually getting less than what the insurance company offered me b4 I contacted a lawyer.”
5
Unwillingness to provide a payment plan or work with the client's financial situation
“They refused to work on my case until it was paid in full.”
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