Reviews
Top review highlights
Pros
1
Excellent client communication and responsiveness
“They walked me through each step and communicated with me often and as needed.”
2
Empathetic and understanding approach
“Dealing with Forrest B. Johnson personally with my case was a breath of fresh air. He was very understanding, especially with how I was feeling regarding my case and what I was going through.”
3
Diligent and thorough case handling
“From start to finish, Leitra and her staff (at Forrest B. Johnson & Associates) worked diligently to ensure we received proper care for our injuries, and fought to get us the best possible settlement with the insurance company.”
4
Excellent customer service and support
“I am most appreciative of how not only my case was handled, but those who I have referred to the firm. I am most appreciative of the attorney and staff.”
5
Successful case outcomes and settlements
“They NEVER called me first and only sent me one email per MY request. After being so shocked that they were this unprofessional, i began to request to speak with Mr.Johnson several times, that NEVER happened.”
Cons
1
Poor communication and lack of responsiveness
“Communication was HORRIBLE. I informed them that i had never dealt with this so i would like to be updated on what is happening with my case every two weeks, NOPE! They NEVER did it. They NEVER called me first and only sent me one email per MY request.”
2
Unprofessional conduct and lack of transparency
“They randomly removed themselves from my case without updating me by phone or mail. Instead, i received a call from my chiropractor that was very confused on why they had received a letter stating that Forest B. Johnson was no longer representing me and i was completed cluess.”