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Reviews
Top review highlights
Pros
1
Highly professional, knowledgeable, and efficient legal services
“I found Mr. Downs to be professional, knowledgeable, and efficient and his entire office to be friendly and helpful.”
2
Exceptional expertise, dedication, and compassion
“William Downs and Harmony Hatcher are just some of the best law professionals you can find in the Atlanta area. Their knowledge, dedication, and compassion are second to none.”
3
Responsive, transparent, and attentive to client needs
“From the initial call to the resolution of my problem, they were great. They went thru all the steps in detail of how the process would work and guided me thru the collection of the data they needed. They were also good at setting my expectations and keeping me posted on the progress.”
4
Excellent communication and client support
“Will and Cindy were amazing. They walked me through the whole process, from the initial call to the final settlement and payment. They asked me what I wanted multiple times to give me the best advise for next steps.”
5
Effective and successful in achieving desired outcomes
“As a team they did a great job getting a judgment in my favor.”
Cons
1
Lack of responsiveness and communication
“I submitted a request for assistance, but they never responded.”
2
Unprofessional behavior and failing to follow through
“I was communicating with Mr Berney and his assistant via email and suddenly they both completely ghosted me! Neither one of them will respond anymore.”
