Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the law firm
“Communication was great couldn't ask for a better experience, Process was quick & I was always informed on what was going ! 10/10 recommended for anybody”
2
Knowledgeable and attentive attorneys who genuinely care about their clients
“The team explained everything in detail, keeping me updated every step of the way, and always made me feel like a priority. Their professionalism and dedication truly stand out, and I would highly recommend them to anyone looking for a law firm that genuinely cares about its clients.”
3
Fast and favorable case resolutions
“Attorney Humphrey did a good job representing me. If you need a personal injury attorney he's the man for the job! 👍🏾”
4
Compassionate and supportive approach, treating clients like family
“Humphrey and Ballard get the job done! They are the best law firm that I have ever dealt with. I had an accident a couple of months ago and they made sure I had everything I needed. There were quick replies with anything that I had questions about and my outcome of the case was more than I expected.”
5
Excellent communication and availability, with attorneys promptly returning calls and texts
“David Ballard was amazing, he communicated with me everything that was going on and that was taking place. I couldn't have done this with any other law firm.”
Cons
1
Inconsistent communication and lack of updates on case progress
“I can only speak from my personal experience with this firm for all that I had to go through during this entire process I feel like they could have fought harder in my case Instead of having the feeling that I'm just another client the communication was definitely inconsistent if your case is not a high profile case expect the bare minimum”
2
Attorneys may not be as aggressive or fight as hard as expected in some cases
“If you're looking for a lawyer who's going to actually FIGHT for your top dollar offer, DO NOT USE THEM. I was n a semi truck accident where my son and I were rear ended. They were only able to get my son $1750 and me only 21k in which I suffered a mild concussion and suffered a traumatic brain injury as documented by a brain specialists.”
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