Reviews

They don’t answer the phone the won’t reply back to emails it’s been almost a year if not a year and I still know nothing about my case. The rude little man who directs calls could care less all he do is get smart and send you to voicemail. I’ve been calling for months!!! I’m calling now and since I complained about not speaking to no one he’s now ignoring my call. Phone is ringing and been ringing for 5 minutes now! He’s really ignoring my call.

I'm beginning to think these reviews are from people who were paid to leave a 5 star review. I have been unable to reach my paralegal crystal cintron for over a month. I have called her voicemailmis full I have sent emails and I don't get a response. My case has been ongoing since March. Every time I call the toll free number I get the run around. One customer service representative gave me my attorneys email address the next time I called the rep said they couldn't give out that information. That is asinine. It's my damn attorney why can't you. I chose this firm based on these Google reviews which i now believe are false

The best Lawyer Hands down I recommend the Gunn Law Group to my friends and family

My accident was devastating for me and my child but My 25 helped us through the whole ordeal. I’m so thankful to these guys. They were incredible. Highly recommend.

Highly Recommend____

Thank you for your patience during a very difficult period for my family. This is the best firm ever and they truly care about people.

So happy I chose this firm. They were responsive and always responded when I had questions. Loved the texting feature on their app. Made everything simple and easy. Never had to meet with anyone in person and still got full policy limits and paid only 25%. 👍👍

Easy breezy from start to finish. Customer service and attention to detail was first class. Very happy with my settlement and the fees. They did everything they said they would.

I'm very happy with the results and the professionalism I got from this firm. My case manager kept me abreast of all my updates and answered all of my questions. They did almost all communication by text and email and I loved it! 5 stars .

Thank you for assisting with my case.

Horrible communication, no one ever answers the phone, everybody’s voicemail is full …they are all about customer service until you sign then no where to be found. Pay the extra 8% and get some real service.

Save yourself the aggravation & find a true professional firm. If you do choose them, wait until you've experienced them to give your review. Mr. Dimmock is quick to answer & respond when looking to gain your business, but once you have retained his services, he disappears & his staff is unresponsive & unprofessional. He assisted me with leaving my last attorney for lack of commutation, then in turn, did the exact same thing. My case has been dragging for months now. He, nor his staff, responds to emails, phone calls or texts. Their one phone rep (Patrick) is rude & unprofessional. My case manager was changed, & no one notified me of anything. Weeks later, I spoke with Naisha (their lead case manager) who explained the situation pleasantly & professionally, but then, she too went ghost; & apparently, she's the only person they can transfer you to. Her mailbox stays full & Mr. Dimmock is nowhere to be found. They've had to fire & hire a whole new staff & they STILL don't have themselves together! Don't waste your time.