Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the legal team
“They were very helpful and quick to get back to me!”
2
Knowledgeable and dedicated attorneys who fight hard for their clients
“Kelly's hard-hitting, no-nonsense expertise made things happen to resolve my case.”
3
Compassionate and caring approach, treating clients like family
“They really care and has helped me in my case. I was injured on my job and didn't know who to turn to. My dad directed me to J F Burns law firm…. words cannot express my gratitude.”
4
Ability to achieve favorable outcomes and settlements for clients
“J.Franklin Burns ,Pc are so very awesome. Mrs. K Klee really and truly cares about me and my unfortunate circumstances. She's always polite , professional very caring and that's just to name a few of the many reasons why I would recommend this great firm.”
5
Transparent and responsive throughout the legal process
“They kept me informed and updated on every step of the process, ensuring I was well-informed and supported.”
Cons
1
Lack of communication and keeping clients in the loop
“During the worse year of our life it was even more frustrating and even harder to navigate when you are going through something so tragic the first time and you are spoken to so condescending.”
2
Attorneys appearing to prioritize other cases over individual clients
“Look, Mr. Carter I'm not going to deal with this issue. I have too many cases to worry about”
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