Reviews
Top review highlights
Pros
1
Exceptional client service and communication, with the law firm providing weekly updates and check-ins on the case progress
“They called me every week to check in on me and kept me informed throughout the entire process!”
2
Highly professional, knowledgeable, and responsive team that works diligently to achieve favorable results
“The staff is very professional, polite, and concerned with your needs; more so, which you feel like they're there for you.”
3
Ability to refer clients to trusted medical providers and service providers, ensuring a comprehensive support system
“They referred me to the best orthopedic physicians, MRI physicians, collision centers, rental companies, and chiropractors all within a week of my accident.”
4
Excellent customer service, with the law firm treating clients as a priority and going the extra mile to ensure their satisfaction
“From the moment I reached out, they were incredibly professional, compassionate, and dedicated to my case.”
5
Consistent positive outcomes, with clients expressing gratitude for the settlements and results achieved
“They worked tirelessly to secure a fair settlement, and their expertise was evident throughout the entire process.”
Cons
1
A few reviewers reported unsatisfactory experiences, with the law firm failing to achieve a fair settlement or meet their expectations
“After hiring this firm, I feel cheated & misled. Definitely made the wrong choice in signing on with Castro Law.”
2
Some clients expressed concerns about the law firm's responsiveness and communication, with a few instances of delayed or unclear updates
“Don't go here they get over on people low ball me and still haven't got the lil money they supposed to got me.”