Reviews
Top review highlights
Pros
1
Excellent customer service and attention to detail
“Excellent one on one service and attention to detail.”
2
Highly professional and knowledgeable staff
“The attorneys are extremely professional, knowledgeable, and personable.”
3
Efficient and timely closings
“Extremely helpful, knowledgeable, very detail oriented and closings happen on time!”
4
Welcoming and comfortable office environment
“The atmosphere was calm, open aired due to all the windows, welcoming, elegant and spacious.”
5
Personalized and friendly service
“They will make you feel like family and tell you what you need to hear, not what you want to hear.”
Cons
1
Inconsistent communication and responsiveness
“Horrible customer service. It's like pulling teeth to get a return call.”
2
Lack of coordination and organization during closings
“Pre closing was not coordinated. They use a web system called qualia. It is a very helpful to tool, but not so if it's underutilized.”