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Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and respected attorneys
“Susan Zereini is an outstanding and powerful attorney. She and the staff of Burns Law Group have dealt with a very difficult and nearly impossible case for our family with success.”
2
Excellent communication and responsiveness
“I never felt that I was on the back burner or 2nd to another case. The guidance and council provided was spot on.”
3
Personalized and compassionate service
“They really put you first and genuinely care.”
4
Successful case outcomes
“She literally made my mess disappear and has given me a new chance to succeed.”
5
Affordable and flexible billing
“The office manager was a pleasure to deal with and very understa ding.”
Cons
1
Concerns about billing practices and transparency
“I have paid this firm 16k for my divorce and this is the amount before mediation I had to fire them before I went broke they charge a high rate for every email and phone call dealing with the case no matter who they talk to but if it's about your case you will be robbed blind.”
2
Inconsistent levels of service and responsiveness
“There was no follow through. I had several phone appointments that were not kept, and some of the time I never received a cancellation/reschedule call.”
