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Reviews
Top review highlights
Pros
1
Highly knowledgeable, experienced, and effective attorneys who fight hard for their clients
“Susan Zereini is an outstanding and powerful attorney. She and the staff of Burns Law Group have dealt with a very difficult and nearly impossible case for our family with success.”
2
Responsive, communicative, and attentive to client needs
“There was not a time day or night that my questions went unanswered and my mind set to ease.”
3
Compassionate and understanding approach, making clients feel cared for
“They really put you first and genuinely care.”
4
Excellent customer service and support from the entire law firm staff
“The entire Burns Law Group team was fantastic. Bob Connor is hands-down the best lawyer.”
5
Able to achieve favorable outcomes for clients
“She was successful in obtaining the ruling from the judge favorable to our family.”
Cons
1
Concerns about high legal fees and billing practices
“I have paid this firm 16k for my divorce and this is the amount before mediation I had to fire them before I went broke they charge a high rate for every email and phone call dealing with the case no matter who they talk to but if it's about your case you will be robbed blind”
2
Lack of communication and responsiveness from certain attorneys
“There was no follow through. I had several phone appointments that were not kept, and some of the time I never received a cancellation/reschedule call.”
