Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness
“Timely, courteous, professionally personal service. I immediately felt like family was taking care of me.”
2
Strong communication and case updates
“Brandi, Donna, and John took care of everything and my experience was very good”
3
Caring and compassionate approach
“They genuinely cared about my son. I received calls and texts asking how he was doing or feeling.”
4
Efficient and streamlined process
“Everything went smooth”
5
Positive outcomes and settlements
“I got the chance to meet Ricky the Rapper today. THX JOEL, MIKE & Ricky”
Cons
1
Delayed communication and follow-up
“After weeks of trying to get my settlement check i have yet to receive it. I have been calling and going by the office and they keep giving me the run around.”
2
Unsatisfactory case handling and results
“Pathetic!!! Spends YOUR money on adds instead of working for the client, STAY AWAY FOLKS, he'll rip you off!!!”
3
Unprofessional and rude staff
“The receptionist Sophia was rude and she rushed me off the phone act like she didn't want to do her job.”
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