Reviews
Top review highlights
Pros
1
Excellent customer service and communication from staff
“The staff was amazing I would like for , Shavon to be commended, for her wonderful customer service , amazing one word always went out her , always very concern , I'm very grateful for the service I received , I appreciate the entire staff.”
2
Knowledgeable and compassionate attorneys
“My attorney and paralegal were knowledgeable and compassionate.”
3
Efficient and successful in obtaining settlements
“Morgan & Morgan are amazing!!! As a former insurance adjuster and subrogation specialist, I started with this case on my own. State Farm's tried to settle with me in the first 5 minutes for a ridiculously low amount! Morgan and Morgan, please come to my rescue! I would never consider anyone else!!!!!!!”
Cons
1
Poor communication and lack of updates on case status
“90% of the time I had to initiate communication with the case manager on the status and next steps - even when progress or a step had been made, I wasn't aware until I asked.”
2
Difficulty reaching attorneys and staff
“I do not recommend doesn't fight for they're clients I should've took my case somewhere else I know next time to call somebody else instead of this company”
3
Perceived bias towards larger, more lucrative cases
“My issues don't make a lot of money so they constantly reject helping the little cases.”