Reviews
Top review highlights
Pros
1
Highly responsive and attentive staff who provide excellent customer service
“Nathalia was very helpful and knowledgeable. She helped me understand my invoices and gave me advice on how to pay them off.”
2
Efficient and diligent in resolving cases in a timely manner
“The debt collection team got me my money! Nathalia was very professional and experienced, I knew we would quickly get to a resolution as she works very diligently alongside her colleagues.”
3
Bilingual services available for Spanish-speaking clients
“The debt collection team is great and Nathalia's bilingual services were very beneficial!”
4
Strong track record of successful outcomes for clients
“The Carmichael Law Group never gave up, even when I felt like giving up. He fought for me every step of the way and explained everything in terms I could understand.”
5
Personable and compassionate attorneys who genuinely care about their clients
“Mr. Carmichael and his entire staff are just amazing. They truly cared about me and receiving a positive outcome.”
Cons
1
Lack of communication and responsiveness from some attorneys
“Practically no correspondence when I was a client. And non existent now. Either was not well informed or told me wrong information regarding the affect on my career.”
2
Potential issues with billing and fee transparency
“When I first spoke to Janan Garner she was nice, of course they will be to get your money. They have not done really anything, they called me last minute for court and I had an appointment the same day.”