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Reviews
Top review highlights
Pros
1
Responsive and attentive staff who keep clients informed throughout the process
“Brandi Allday did an Amazing job on my case. She called me on a regular basis to keep me informed on the process.”
2
Convenient services, including the ability for investigators to visit clients at their homes
“John came out to visit me today at my home and he took care of what I needed to be represented by the firm. He was very pleasant, respectful, and professional.”
3
Positive experiences with treatment and medical care coordination
“I had a great experience overall with the firm starting with John whom took care of everything from the beginning of the case. My attorney Brandi was very good and my case manager Donna was very good and professional as well. I also had a good experience with treatment.”
4
Efficient and timely handling of cases and settlements
“The whole Hostilo team of Laron, Lisa, Derek, and Donna did a fantastic job and all were very professional. Thanks to John for getting me signed up and bringing me my check as well.”
5
Strong communication and updates from the legal team
“Brandi Allday was Amazing, so Professional, she me to me updated on everything.”
Cons
1
Delayed responses and lack of communication from the legal team
“I've called them back to back for months; for them to tell me that they are waiting for documents that I've already sent over.”
2
Unsatisfactory outcomes and settlements that do not meet client expectations
“They sided with the insurance company and telling me stuffs that don't even make sense.I would have done better negotiating my settlement with the insurance company than these two irresponsible,inexperienced and dishonest attorneys.”
3
Difficulty in reaching and getting updates from the legal team
“I'm starting to think they do not care . I called yesterday to get an update....... Just an UPDATE! THE LAWYER AGAIN ASSURED ME SOMEONE WILL CALL WITH AN UPDATE ........................ NOTHING.......I got ABSOLUTELY ......... NOTHING AT ALL .... I'm frustrated”
4
Perceived lack of effort and advocacy on the client's behalf
“Instead of negotiating with the insurance company to make sure that I was settled fairly,they sided with the insurance company and telling me stuffs that don't even make sense.”
5
Concerns about the firm's ethical practices and transparency
“They are liars. The worst customer service. They are crooks and really have no shame in it as well. They pretend they are doing their job of talking to providers just help reduce provider cost but they are in the end setting things things up to RIP you and keep more of your settlement.”
