Reviews

Top review highlights

Pros

Highly professional and hardworking team that treats clients like family

“They are very professional and hard working. Erin and Cheryl treated me like family. Very polite and understanding.”

Excellent communication and keeping clients informed throughout the process

“They always kept me in the loop of things" and "They kept me informed and made follow-up calls regularly.”

Successful in obtaining favorable settlements and maximizing client compensation

“They got me more money even after my case was settled" and "They won our case and helped us with everything!”

Caring and empathetic staff that provide a stress-free experience

“They are always willing to go the extra mile to get their clients the care they need!" and "Everyone I interacted with was so kind and helpful.”

Knowledgeable and experienced attorneys who are dedicated to their clients

“Very knowledgeable" and "The attorneys at Dan Chapman & Associates were extremely helpful and attentive to our needs.”

Cons

Occasional instances of poor customer service and lack of empathy

“She showed no empathy and had a dead soul!!! And, hung up on me so quick!!!”

Potential issues with taking on cases that may not be viable

“I don't like the fact you help all this way and then drop my case if you didn't want to help me you shouldn't have taken on my case.”