Reviews
Top review highlights
Pros
1
Highly professional and attentive service
“He handled everything and I got a great outcome. I was pleased at how professional and attention detailed he was”
2
Caring and compassionate approach
“From the first call to the firm they cared for me and my family like we were apart of the family.”
3
Knowledgeable and experienced lawyers
“Roger, Mary, and Andrial are first rate!!! Do not consider allowing anyone else to handle your case!!! They are knowledgeable, realistic, compassionate and very professional.”
4
Excellent communication and responsiveness
“His commercial said that when you call him, you get him not some other attorney. However, that is exactly what happened. When I showed up at their office, another attorney told me they were representing me in my case. After leaving I called Mr. Orlando directly. I will say this - he called me back immediately.”
5
Successful case outcomes
“People are amazed when we tell them our settlement amount and how quickly the case was resolved.”
Cons
1
Lack of continuity in case handling
“After leaving I called Mr. Orlando directly. I will say this - he called me back immediately. He told me that the attorney that was chosen to represent me was more qualified and experienced in my kind of case (workman's comp). However, I could never reach this attorney and they never kept me informed of what was going on.”
2
Delayed communication and updates
“Two weeks later I hadn't heard from him so I emailed him and asked him "If it was just me, or was the company taking a long time to respond". He replied to my email with three words "It's just you". But... he attached a re-written contract submitted by the company and it was dated the same day as we had requested the original changes (which was two weeks earlier). Turns out they had made the requested changes the same day and two weeks later he still hadn't notified me.”