Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the legal team
“Nikki is sweet and on the ball I have hope and faith in her”
2
Knowledgeable and experienced attorneys who achieve favorable outcomes
“This is the best legal experience I've ever had Micheal and his staff treated me with respect and understanding they got me custody of my son I will always be thankful he gets the job done the best money I ever spent and this is the fruit's of his legal tenacity.”
3
Compassionate and understanding approach to clients' needs
“Sensitive to you as a person and what you are going through, i really thank the Lord for that. That's what made my husband and I trusted them an beside the professional level and Responsive, we felt like they really cares about us that we can put our case in their hands and don't worry about it.”
4
Efficient and prompt handling of cases
“Great Interview, Nice and Smooth Discussion about my case and I beleive in Monge& Associate”
5
Strong communication and updates throughout the process
“Donna walked me through the entire process , Listened to my story with compassion and gave us the reassurance we were in the right place.”
Cons
1
Lack of communication and responsiveness from some attorneys
“Never return calls”
2
Concerns about attorneys not fully advocating for clients' best interests
“We were frustrated with the lack of progress and sent a certified letter to him. Despite this letter, he did not move forward with the arbitration request until six months later.”
3
Dissatisfaction with the final outcome or settlement despite hiring an attorney
“We ended up with the same time my husbands probation officer wanted in the first place. I feel like we were let down this time and I wasted $1500 hiring him.”