Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the lawyers
“Grace was so easy to work with and always answered any questions I had! (In a timely manner too! I never felt like I was left hanging!)”
2
Knowledgeable, professional, and compassionate lawyers
“Grace was professional and courteous, keeping me well informed throughout my whole legal process. And even though things did not turn out as well as I would have liked them to, it was by no means the fault of Mrs. Starling! She absolutely did the best job she could have done for me!”
3
Lawyers who genuinely care about their clients
“I felt HEARD and felt like I MATTERED! If I ever have a need of services in this particular area again, I will definitely call her again! I never once felt like just a case to her!”
4
Reasonable and affordable legal fees
“My situation just warranted the outcome that we had. One thing I can say, I felt HEARD and felt like I MATTERED! If I ever have a need of services in this particular area again, I will definitely call her again! I never once felt like just a case to her! Highly recommend her if you are in need of an attorney, especially if you are looking for someone who is kind, compassionate, and in your corner! She is affordable - her legal fees were not extensive, and I really felt like she genuinely cared!”
5
Lawyers who are responsive and keep clients informed
“The communication was great!! Taylor was quick and efficient and friendly. I am really pleased with the service I received.”
Cons
1
Disappointing initial consultation experience
“I had a paid consultation which was very disappointing. I have no issue with the attorney saying I don't have a claim as that's his job. Where I take issue is being asked for supporting documentation and none of it being reviewed ahead of the call. I was then rushed through a complicated situation that displays long-term harassment and told there was nothing that could be done. I felt like I paid $415 and put together hours of documentation for nothing. It was disheartening to say the least.”
2
Lack of communication and responsiveness from the firm
“Communicated online with these folks recently. I haven't heard back from anyone yet.”