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Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“Absolutely LOVED my experience with Sherrod & Bernard! They were extremely thorough and hands on throughout the process and I felt like they genuinely cared about me and my well being.”
2
Highly knowledgeable and experienced attorneys
“Ken Bernard and his Legal Assistant Becca Odom took immediate action with helping me with my claim. I never once had to stress and worry about how my case was going because they literally took care of everything.”
3
Personalized attention and communication
“They were very professional and I enjoyed working with them. I had a very wonderful experience here and I would definitely recommend them.”
4
Successful case outcomes and fair settlements
“Ken Bernard and Stephanie Thompson did an exceptional job of working on my behalf to hold the insurance company accountable while working to get me a very fair settlement without going to court.”
5
Compassionate and caring approach
“Finding words to express the service I received during the lowest time of my life is very hard. Sherrod and Bernard Law Firm showed not only their professionalism, but also compassion.”
Cons
1
Lengthy and drawn-out process
“It took 4 years but my case finally settled”
2
Occasional lack of communication or updates
“I was a total mess when meeting Ken and his crew for the first time, my eyes were swollen I looked horrible but they didn't mind they cared and worried about me they knew what I was going through and knew I was a wreck I didn't make any sense but they didn't care they understood but they took everything off my back where all I had to do was focus on my husband I didn't have to worry about anything they did all that for me I would recommend Sherrod & Bernard they treat you better than family thank you Sherrod & Bernard thanks Kim & Jeff”
