Reviews
Top review highlights
Pros
1
Effective legal representation with positive results
“Bridgett provided excellent legal assistance for my traffic ticket case. Her communication was outstanding, responding promptly via email, even during weekends and after hours when necessary. She successfully got my ticket dismissed without any points on my record or insurance increases, which was absolutely worth the investment.”
2
Knowledgeable and understanding of client needs
“Miss Bray is an exceptional lawyer . She first understood my case throughly , explained me the process and was able to deliver me justice . She reduced charges on my driving history . Society needs more of Miss Bray”
3
Timely and responsive communication
“She was very responsive, kept me abreast of what was happening, and followed up to make sure I did everything I needed to do to finalize the case.”
Cons
1
Inconsistent communication and delays in response
“Communication is absolutely the worst. They say they "work hard for you" , thats a joke. All they want is a pay day”
2
Unsatisfactory service and lack of transparency
“I was disappointed with my recent experience with Off the Record. My attorney ( Bray Law) frequently fell behind schedule and communication was inconsistent and slow. My court appearance was scheduled for 1:00 PM, and the attorney did not arrive until 2:50 PM, nearly causing me to miss my case.”
3
Potential concerns about fairness and equality in service
“I notice the black and brown people have similar stories of unsatisfactory service in these reviews, yet the white people have 5 stars with great reviews. I hope that's just a coincidence.”