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Reviews
Top review highlights
Pros
1
Effective and successful case outcomes
“Bridgett was able to get me exactly the deal I needed to take care of the ticket and keep it from showing up on my driving history.”
2
Excellent communication and responsiveness
“Bridgett was in contact with the court in the county I got my ticket in, and instead of losing my license and doing community service, Bridgett had my fines significantly reduced and I didn't even step foot in court.”
3
Knowledgeable and professional handling of legal matters
“She is very professional, friendly and explained every detail on each page and made sure there was full understanding before moving through the documents.”
4
Compassionate and understanding approach
“Where the police saw me as 'intoxicated', she saw me for the anxiety ridden person I am & fought to see I was not charged unjustly.”
5
Efficient and timely service
“Camelia was highly recommended by a member of the judiciary late at the end of the day and work week and we were feeling lost and quite stressed. Camelia was a Godsend. She saw us immediately, calmed us, and counselled us on the immediate and long term course of action.”
Cons
1
Poor communication and lack of responsiveness
“Communication is absolutely the worst. They say they 'work hard for you', that's a joke. All they want is a pay day.”
2
Inconsistent quality of service
“I was disappointed with my recent experience with Off the Record. My attorney (Bray Law) frequently fell behind schedule and communication was inconsistent and slow.”
3
Potential bias or unfair treatment
“I notice the black and brown people have similar stories of unsatisfactory service in these reviews, yet the white people have 5 stars with great reviews. I hope that's just a coincidence.”
4
Failure to follow through on commitments
“Never responded to my messages. Waited at the courthouse for her for 2 hours, Never answered my phone calls.”
5
Lack of transparency and unclear expectations
“Updates to the case were rather vague, often clueless on how everything went.”
