Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness
“From the first call, Charles made me feel as if I was apart of his family and I was able to focus on my health & the wellbeing of my unborn son.”
2
Knowledgeable and experienced attorneys
“Charlena is intelligent and meticulous with her work. Shaneatta is a great asset. Together they make a great team.”
3
Commitment to client success
“Charlena has been such a great partner in my growing business. She is so knowledgeable and makes sure you understand the law, how the patent and trademark systems work, and really helps you make a plan for how to secure your intellectual property.”
4
Flexible and accommodating
“She worked around my time. I don't know any lawyer who cares that much about somebody they don't know to stop what she was doing to meet with me.”
5
Excellent communication and transparency
“Leigh Ann and Todd were very professional, transparent, informative and attentive with my case. They went above and beyond to ensure I understood everything that went on from beginning to end.”
Cons
1
Unprofessional and rude behavior
“She was very unprofessional. She was very rude, unprofessional, and showed signs of trying to take advantage of our situation by trying to influence us to pay for unneeded copyrights so that she can profit.”
2
Unsatisfactory service
“My personal opinion is that I have wasted my time and money with this company that did not meet my expectations.”