Lawyers map
Reviews
Top review highlights
Pros
1
Exceptional customer service and responsiveness
“The first meeting with Charlena was about ”
2
Deep expertise and thorough understanding of legal matters
“Ms. Thorpe has a youtube channel that allows you to see her in action and her social media presence assured me that she was extremely intelligent.”
3
Personalized and tailored approach to client needs
“She looked up the laws, procedures, and explain each part of what we had to do in detail. She is professional, personable, and about her business.”
4
Commitment to client success and satisfaction
“I cannot wait to work with her more in the future, she is what I have been looking for in a patent attorney.”
5
Strong communication and transparency
“Charlena is intelligent and meticulous with her work. Shaneatta is a great asset. Together they make a great team.”
Cons
1
Inconsistent service quality and potential unprofessional behavior
“My experience was not good and i would be happy to speak with you about my experience before you do business with this firm.”
2
Concerns about overcharging or pushing unnecessary services
“We were trying to hire her again, "stupid me!" During the consultation, Charlena was very unprofessional. She was very rude, unprofessional, and showed signs of trying to take advantage of our situation by trying to influence us to pay for unneeded copyrights so that she can profit.”
