Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“They were very polite and their customer service was impeccable. They made sure to explain everything thoroughly so that I could understand it and know there was nothing hidden from me.”
2
Knowledgeable and professional attorneys
“Very professional and attentive. This firm is very reliable. I've never been in a law firm before so obviously I was very skeptical about the meeting. Working with Mr. Burrow and Mr. Awad allowed me to ask questions and made sure I was comfortable with every decision that was being made.”
3
Thorough and transparent case handling
“They explained the process when i didn't understand with no judgement. She took care of everything all I really had to do was answer the phone.”
4
Responsive and timely communication
“Immediately responded to every call and email with knowledge and professionalism.”
5
Compassionate and caring approach
“They were very caring, kind and concerned with my auto accident. They kept me informed on all possibilities, and most Importantly, Mr. Kang kept in touch with me and listen to, and understood all of my concerns.”
Cons
1
Slow case progress and resolution
“It took over a year to get an answer from the insurance company and once I did the settlement amount was not what I expected.”
2
Lack of transparency and communication
“I was directed to Rebecca Moiner who is rude and acts like you are bothersome when you ask about what is happening with the case, as if it was not my business to know what is happening in my own case.”
