Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced in specialized legal areas like patents and trademarks
“Ms. Thorpe has a youtube channel that allows you to see her in action and her social media presence assured me that she was extremely intelligent.”
2
Excellent customer service and responsiveness
“She went above and beyond to ensure we got an appt with Mrs. Thorpe quickly.”
3
Personable, professional, and dedicated to client success
“Her heart to assure top quality service appeared immediately. She was flexible, resourceful, and assured us in consultation that she could handle our issue and explained in great detail with faith we could see her doing the research.”
4
Able to quickly resolve complex legal issues
“She reviewed my kick back from the patent office , found where the other attorney messed up and had it fixed in weeks.”
5
Transparent and communicative throughout the process
“Charlena has been very informative and responsive to everything I have had questions about. She has came through with all services on time, she has been great!”
Cons
1
Potentially inconsistent quality of service and client experience
“My personal opinion is that I have wasted my time and money with this company that did not meet my expectations”
2
Concerns about professionalism and ethics
“Charlena was very unprofessional. She was very rude, unprofessional, and showed signs of trying to take advantage of our situation by trying to influence us to pay for unneeded copyrights so that she can profit.”