Reviews

Top review highlights

Pros

Excellent communication and responsiveness - The lawyer is praised for being accessible, providing prompt responses, and keeping clients informed throughout the process

“She always keeps you updated, she asks if you have any questions. She makes sure you are ready as well.”

Strong professional expertise and dedication - Reviewers highlight the lawyer's deep knowledge, professionalism, and commitment to achieving favorable outcomes for their clients

“Giovanna is an excellent and conscientious attorney. She is extremely knowledgeable in immigration and criminal matters, and fights for her clients.”

Compassionate and personable approach - Clients appreciate the lawyer's warm, friendly, and caring demeanor in addition to their legal skills

“Great lawyer! Compassionate and easy to work with!”

Transparent and ethical practices - Reviewers note the lawyer's honesty, integrity, and transparency in their dealings with clients

“Extremely professional, honest and ethical. Giovanna knows what she is doing. She is an exceptional attorney who focuses on what is best for her clients, and gets them the results they need.”

Cons

Inconsistent customer service experience - Some clients report instances of poor bedside manner, lack of empathy, and a rushed or dismissive attitude from the lawyer, which contrasts with the positive experiences of other clients

“She was rude to my family when explaining that our case was complicated and she cut us off during the consultation. She didn't want to discuss other options for our case.”

Potential language barriers - The Spanish translation on the lawyer's website is noted to have grammatical errors, which could indicate potential challenges in communication for Spanish-speaking clients

“The Spanish translation on her website also has grammar mistakes.”