Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the legal team
“She would always answer my calls or return them promptly if she was busy. She answered all my questions and notified me of the process.”
2
Knowledgeable and helpful attorneys who explain things clearly
“Mr. Hays was also great at explaining everything to me so that I knew what to expect.”
3
Caring and personable approach, treating clients as individuals
“They truly do care. Thank you to everyone at Derek Hays!”
4
Successful case outcomes and ability to maximize client compensation
“He worked diligently and quickly in negotiating with the other insurance company... I am very pleased with the outcome of my case and the way Mr. Hays and his staff worked diligently to get it settled for the maximum amount quickly.”
5
Highly recommended by satisfied clients
“I would recommend them to my family and friends.”
Cons
1
Concerns about the attorney's fees and percentage of settlement
“Charges too much 33.33% of gross proceeds, he takes it out of the gross proceeds and on top deducts advances and expenses totaling almost ”
2
Difficulty in reaching the attorney directly, mainly communicating through paralegals
“him and dr caputto got more than what injured person received”