Reviews

Shout out to the best! Tiffany really helped me answer all the questions I had!

Atlanta Personal Injury Law Group is an amazing firm staffed with professionals. The attorneys are truly sympathetic about your situation and ensure you are informed of your rights and options.

Great law firm! Tiffany is so professional, yet personable. I will definitely recommend this firm!

They are all great! Very helpful and professional 😁

Professional and personable firm. i spoke with Tiffany - great customer service !

Excellent firm! Tiffany is the greatest!

Great firm to work with, highly recommend!!!!!!

This is my opinion but I feel compelled to share my experience with this firm as a cautionary tale to others. My time with them was marked by disappointment and frustration, leaving me deeply dissatisfied. From the beginning, there was a glaring lack of communication and transparency regarding the progress of my case. This made me feel misled and undervalued, especially given the significant investment I had made. Despite my efforts to seek guidance from both the paralegal and the attorney, I received inadequate responses and minimal support. I often found myself reaching out to customer service, who, while helpful, couldn't provide the clarity I needed. Moreover, I was dismayed to discover that basic inquiries about my case's status resulted in additional charges, even when I hadn't heard from the attorney. I found myself billed for work without any updates, and strategy sessions were conducted without my involvement or explanation of their purpose. The contract I signed gave them alarming freedom to withdraw money from my account without proper explanation, with invoices offering little clarity on the charges incurred. The fees for their services seemed disproportionate to the work being done, indicating a prioritization of profit over client satisfaction. This led to unnecessary stress and dissatisfaction throughout my experience. Overall, I strongly advise others to approach this firm with caution, as my encounter left much to be desired in terms of professionalism and transparency. Additionally, I was forced to seek assistance from another firm, incurring further expenses. Despite this, I received only a small portion of the funds held in escrow back to me. oh and their response to my review below is inaccurate and misleading and in one part not truthful.

Poor customer service! I called several times and sent emails, but there was no response. Once I finally received a call, it was for more money.