Lawyers map
Reviews
Top review highlights
Pros
1
Friendly and professional staff who treat clients with kindness and respect
“Best staff. It's really great to go to an attorney for Bankruptcy and be treated with kindness and respect.”
2
Attorneys who work hard to help clients and find the best solutions for their financial situation
“They worked hard to keep me up but they did the best they could.”
3
Attorneys who thoroughly explain options and processes to clients
“They are and have been a big help to start the process of my journey to better myself financially for me and my children. Thank you and I look forward to our finished process.”
4
Attorneys who make clients feel at ease and confident in their services
“Yes they're great made me feel great and explained which option was best for me and now I'm relieved”
5
Attorneys who are trusted and recommended by other legal professionals in the community
“I am an attorney in the Augusta area and I routinely refer clients who need assistance in bankruptcy matters to Matthew Duncan. Mr. Duncan is always honest, professional, and a true advocate for his clients.”
Cons
1
Lack of responsiveness and timely communication from the office staff and attorneys
“Right hand does not know what left hand is doing. All way have to leave a message for someone to call me back.”
2
Inconsistent information provided to clients, leading to confusion and frustration
“Anytime you leave a message for an attorney or anyone to contact you back with answers it's never done in a timely manner. Now I'm not taking away the help they gave me because they helped me out tremendously but if they were more personal and not treat you like a case number it would go such a long way.”
3
Rude and condescending behavior from the receptionist staff
“For starters Lauren the receptionist is always condescending as if any and all questions you have are rhetorical and I should know the answers. She isn't pleasant and doesn't seem to understand the magnitude of what their clients are going through.”
