Reviews
Top review highlights
Pros
1
Exceptional customer service and client care
“They are always courteous, knowledgeable, and friendly!”
2
Dedication to achieving the best possible outcome for clients
“She goes above and beyond to make sure that their clients get the best possible outcome.”
3
Strong communication and responsiveness
“She always responded in a timely manner and was able to answer all of our questions.”
4
Compassionate and understanding approach
“He helped organize places for me to call to receive help, as well as allowing a very lenient payment schedule.”
5
Honest and hardworking
“Very honest and active. Honestly I delt with these great people's 3 times and all 3 cases ended with victory of freedom.”
Cons
1
Lack of communication and updates on case status
“Does not answer the phone. Ask you to download an app called MyCase but never updates your case nor answer questions asked in the app.”
2
Potential for dishonesty and misrepresentation
“He will lie to you. Says don't worry timeserved is what get and come home. Said he had deal with da and don't.”
3
Slow progress on cases
“Very slow at getting things done. Communication is not the best and you have to stay on top of everything and bring it to his attention.”