Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the legal team
“Communication to clients is top tier! I had Jenny reach out to me via text and she always updated me with information that I may need and answered any questions that I had. She always answered in a reasonable time.”
2
Personalized and compassionate service
“Vivian has been an exceptional case manager. Her communication skills are outstanding—she always ensures that I am well-informed and clearly understands every step of the process. What truly sets her apart is her empathy and compassion.”
3
Successful case outcomes and fair settlements
“Isaac and his team went above and beyond to keep us up to date on our case and negotiated a just settlement.”
4
Strong commitment to clients' best interests
“They put their client first and make sure we are heard”
5
Convenient and free services (e.g. property damage assistance)
“They offer free property damage assistance, and never takes more money than the client.”
Cons
1
Lack of communication and responsiveness from the legal team
“if you want a law office that will ignore your calls, never communicate or update you on your case, reassign case managers multiple times, and waste your time dragging things out for 9 months just to tell you they can't help you - these are your people!”
2
Unsatisfactory case handling and outcomes
“Not your average Law Firm by far. Josh and Jin made sure I got the best care and best results when it came to my case. I would recommend them to my family and friends. Check them out! You will not be sorry.”