Reviews
Top review highlights
Pros
1
Attentive and patient staff that answered all questions and kept the client updated
“Her staff was very attentive and patient with me. They answered all of my questions and kept me updated on my case.”
2
Able to obtain a favorable outcome and more compensation than expected
“They were able to get me a lot of money on my case, even more than I expected!”
3
Provided personalized treatment and clear communication on case status
“I knew exactly who was working on my case at every given time, when it was passed on each person introduced themselves and the reason we were moving on.”
Cons
1
Lack of follow-up and poor communication, often leaving the client in the dark
“They did not stay up to date with my case. They told me one thing and did another.”
2
Unprofessional and rude behavior from staff, including a paralegal
“Has a very rude unprofessional paralegal named Tommy. Curses and acts as if you're bothering him.”
3
Failure to handle the case properly, leading to long delays and lack of progress
“We have been waiting over 2 years and the accident was NOT our fault!”
4
Overcharging clients through the network of medical providers
“The doctors used within their network of services are allowed to overcharge the clients for medical services.”