Lawyers map
Reviews
Top review highlights
Pros
1
Excellent and personalized customer service from the staff
“Sophia was such a pleasure talking to about my case ❤️”
2
Responsive and communicative case managers who provide regular updates
“Felicia is amazing with her follow up calls and answering my questions in details...”
3
Attorneys and staff who genuinely care about client well-being and recovery
“Lacie was very understanding and very helpful. She explained this to me and if I didn't understand she took it slow.”
4
Efficient in handling medical appointments and paperwork
“They got me an my daughter the help that we needed. We were n so much pain , they took care of everything.”
5
Positive case outcomes and satisfactory settlements
“I'm very happy thet i allowed Mr.Smith to handle my case i enjoyed the services provided by the firm.”
Cons
1
Lack of consistent communication and delayed responses from staff
“Does not reply to emails. No problem taking my money but did not do much at all on my case to help the client.”
2
Frequent changes in case managers and attorneys assigned to a client's case
“I went throug”
3
Concerns about transparency and honesty in handling settlement negotiations
“wish I knew about this 2017, now I'm stuck with 10k worth of Bill's. Tell me why what was the point of having an attorney, gathering bills for you!!!”
4
Dissatisfaction with the final settlement amount received
“I ended up pocketing about $8000 for a rather minor surgery (and I made Shane settle early out of court.”
5
Difficulty reaching staff and getting timely updates on case status
“I've had to call 5-7 messages a week, I have to call the operator to get to my case manager.”
