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Reviews
Top review highlights
Pros
1
Responsive and communicative staff who keep clients informed about their cases
“They were willing to take the case as far as necessary in order for me to be compensated appropriately for my injuries and distress.”
2
Helpful and friendly front desk staff who provide excellent customer service
“Good customer service is hard to come by these days, but the front desk staff at Dozier Law Firm, LLC still has it!”
3
Knowledgeable and effective attorneys who work hard to get clients the best possible outcomes
“The attorneys are respectable and hard working... and they're local!”
4
Caring and compassionate approach in handling clients' cases
“Everyone is very kind and understanding on how difficult times were for us.”
5
Efficient and professional handling of clients' cases
“Wonderful experience. Knowledgeable and responsive!”
Cons
1
Lack of communication and updates from attorneys, causing frustration for clients
“updating their clients at least once a month would be nice. A simple, 'nothings changed yet' is greatly appreciated.”
2
Rude and unprofessional behavior from some staff members, particularly the front desk
“The front desk person was so helpful. I believe her name was Shannon. She answered my questions, was helpful and was patient. EXCELLENT customer service.”
3
Concerns about the firm's focus on insurance companies rather than clients' best interests
“this office work for the insurance company's .They are a waste of time and only want the money they don't care about your pain in the further, they will talk about you behind your back good attorney don't do that if they care about u.”
4
Slow progress and lack of action on clients' cases, potentially leading to missed deadlines
“It doesn't seem like he's going to resolve it before the statute of limitations is up. I'm highly disappointed with the service I'm receiving and absolutely would NOT recommend this firm.”
5
Unwillingness to provide requested information or documentation to clients
“I asked to see a copy of my settlement page but for some reason it seems he's been avoiding doing so even though I know what the case settled for.”
