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Reviews
Top review highlights
Pros
1
Exceptional customer service and communication from the law firm and its staff
“The experience of working with Shonterria Martin and her staff was great from the very beginning. They kept the exchange of communication open, professional, and were always willing to go above and beyond answering any and all questions.”
2
Knowledgeable and detail-oriented attorneys who provide clear explanations
“Mrs. Martin-Stokes is a very detailed and knowledgeable lawyer. Nothing gets by her. She takes the time to explain so you understand.”
3
Attorneys who are caring, honest, and act with integrity
“She is a person of honesty, integrity and transparency. If something is not going to go, she will let you know.”
4
Attorneys who go the extra mile to achieve the best possible outcomes for clients
“She promptly responded whenever I needed her assistance or had a question. I highly recommend her.”
5
Attorneys who make clients feel comfortable and valued throughout the process
“She is so easy to speak with. I felt as if I've known her for some time, as if she was a girlfriend I was talking out my problems with.”
Cons
1
Lack of responsiveness and communication from the law firm in some cases
“They never return calls, I literally had to get off work and go to the office just to see what was going on and why emails and calls were not being returned!”
2
Failure to follow through on promises and expectations in certain instances
“At first Mrs Martin seemed like the perfect lawyer to handle my divorce case. She came is first conversation very personable and expressing how she would do this and that, and that she was there to get the job done!!!! I soon found out that this was not the case!”
