Reviews
Top review highlights
Pros
1
Effective and diligent representation by the attorneys
“He advocated zealously for his client and achieved a successful outcome.”
2
Efficient and professional service
“Great experience with Shannon. My divorce was done in a quick and efficient manner.”
3
Compassionate and understanding approach
“The knowledge, compassion and patience Shannon Hackett and her team has made it easier to cope with and the case went by quickly.”
4
Strong communication and transparency
“They communicated with us constantly, and kept us in the loop.”
5
Knowledgeable and experienced attorneys
“Very knowledgeable and professional. Yes, they are expensive but not any more expensive than other firms at their level.”
Cons
1
Poor customer service and lack of responsiveness
“I've been calling once, twice or three times a week for the same reason, a status update: 'Have my documents been mailed to the address that I provided you?' Everytime I call same story.”
2
Attorneys not effectively arguing the case
“I didn't feel he argued my case with much enthusiasm and he was quite wimpy against the opposing lawyer.”
3
Overcharging and concerns about value for money
“I am very very dissatisfied at how ineffective he was. I'm really not happy that I paid almost $10,000 and have nothing to show for it.”
4
Lack of empathy and compassion
“Bob Young is in my experience inept. Couldn't get the corner stone of the case added into evidence. His grasp of and arguments for the case were weak. He should retire.”
5
Inconsistent quality of service across different attorneys
“I hired Coates, Frey, Tanimoto, and Gibson for a Child Support proceeding and have regretted the decision ever since. Tom Tanimoto was more concerned with handing the opposing party what they wanted than fighting for a fathers rights.”