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Reviews
Top review highlights
Pros
1
Highly professional, knowledgeable, and effective legal representation
“Great experience with Shannon. My divorce was done in a quick and efficient manner.”
2
Compassionate and understanding attorneys who care about their clients
“The knowledge, compassion and patience Shannon Hackett and her team has made it easier to cope with and the case went by quickly.”
3
Excellent client communication and responsiveness
“They communicated with us constantly, and kept us in the loop.”
Cons
1
Rude and unprofessional behavior from certain attorneys
“Had a brief phone consultation with Bob Young he was not helpful at all and ended up hanging up on me. Very rude and unprofessional.”
2
Lack of follow-through and poor customer service
“I've been calling once, twice or three times a week for the same reason, a status update: "Have my documents been mailed to the address that I provided you?" Everytime I call same story.”
3
Concerns about overbilling and lack of transparency
“I was being charged hundreds of dollars just for him to read and respond to any email communication I had with him.”
