Lawyers map
Reviews
Top review highlights
Pros
1
Effective representation and successful outcomes for clients
“He advocated zealously for his client and achieved a successful outcome.”
2
Knowledgeable, compassionate, and patient attorneys
“The knowledge, compassion and patience Shannon Hackett and her team has made it easier to cope with and the case went by quickly.”
3
Efficient and professional service
“This firm made things simple for me.”
4
Excellent communication and responsiveness
“Her team was quick with follow through and clear in communicating.”
5
Reasonable and transparent pricing
“Retainer fee is very reasonable especially compared to some other HI law offices.”
Cons
1
Poor customer service and lack of communication
“I've been calling once, twice or three times a week for the same reason, a status update: 'Have my documents been mailed to the address that I provided you?' Everytime I call same story. They ask me to spell my name and they ask for my phone number so that they can contact me. I provide this information but no one calls.”
2
Ineffective representation and lack of advocacy
“I had Barrie as my lawyer and while he was nice I didn't feel he argued my case with much enthusiasm and he was quite wimpy against the opposing lawyer. I felt I had to step in and argue my own case in court as Barrie wasn't effective.”
3
Overpriced services
“They were a little on the high side in '97 in my opinion but their rates haven't increased too much since then (now 2011).”
4
Unprofessional conduct and rude behavior
“Had a brief phone consultation with Bob Young he was not helpful at all and ended up hanging up on me. Very rude and unprofessional.”
5
Lack of follow-through and poor record-keeping
“After contacting the office several times with a secretary taking my name and number only to not have anyone confirm or call back for three different days on three different occasions I definitely was able to see how the Company operates. Very unprofessional and a bad example for someone who claims they are there to help.”
